Our Mission

At IRB Turismo, we strive to offer destination management services of most up-to-date and highest standards while ensuring that our guests’ unique goals are met as well as exceeded. We achieve these through our highly competent and multilingual staff members who are not only abreast of the latest technological trends but also adept enough to tackle the ever-evolving challenges of the travel industry.

As a Destination Management Company (DMC) & Tour Operator in Punta Cana our mission is to contribute to the success of your business, organization and personal travel by providing the best experience. Our commitment is to provide timely and innovative services that will add value to the customer. Constantly we provide a first class service, which strikes a balance between quality, price and payment terms. For this reason our current customers and partners think of us when it comes to managing their events or business and leisure travel.

We are a team that creates unique and socially responsible travel experiences, providing services beyond expectations and memories that last a lifetime. By offering a personal service and using our local knowledge, experience and contacts, we are proud to serve our customers with tailor-made solutions.

As an Incoming Operator, we are in the business of arranging tour packages on behalf of wholesale tour operators and retail travel agents – which are our clients. We sell the convenience of a “one-stop” service, our expert knowledge of the destination, our networking and our buying power with local providers.

In order to “add value” we focus on four strategies in all activities:

• UNDERSTAND
We never do anything if we do not understand how and why. We try to anticipate positive and negative consequences and be proactive.

• WORK QUICKLY
We have an established culture of rapid reponse time, avoiding all tendencies to delay.

• BE ACCURATE
We realize the importance of accuracy and take pride in the correct and complete transmission of information.

• MAKE SURE
We never assume anything; we follow up and check that the final results of any action correspond to expectations.